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2464363739
support@digitalrez.com
Mining
RezExpert is a company dedicated to customer service in the development, provision and servicing of the business technology requirements for the mining industry. With software solutions specifically designed to be fully integrated, easy to use and extremely reliable, we can cater to mining institutions and businesses of all types and sizes. Learn more about our solutions below!
RezExpert Alerts Module
Alerts
RezExpert Occupancy Logs Module
Occupancy Logs
RezExpert Batch Printing Module
Batch Printing
RezExpert Branded App Module
Branded App
RezExpert Credit Card Processing Module
Credit Card Processing
RezExpert Automated Emails Module
Automated Emails
RezExpert Access Control Module
Access Control
RezExpert Housekeeping Module
Housekeeping Module
RezExpert Document Management Modules
Document Management
  • Analytics

    RezExpert has a powerful financial/analytics module. Compare year on year, monthly or any desired date range. Know if your business is growing or shrinking based on past and present performance.


    View any delinquent accounts instantly, drill down into historical information and cross reference with any notes or tasks detailed in the CRM module.


    The unique RezExpert dynamic reporting panels allow managers to drill down and export data to csv, for easy manipulation in other products.

  • General Ledger Mapping

    Detailed reporting is a necessity in any system. RezExpert takes this a step further by utilizing General Ledger (GL) numbers. Up to two separate GL numbers can be assigned to any product, service or payment type in the system. This allows for individual tracking or tracking of a group of products instantly. This then becomes easy posting into your current accounting package with matching GL numbers.

  • Inventory Management

    RezExpert allows you to setup and manage unlimited amounts of inventory from one simple, yet powerful interface. Manage varied types of inventory from kennels to condos, mining accommodation, cabins, charters, marinas, tours, RV sites and even tennis court time and spa appointments.


    Central Access

    Access and manage all aspects of your inventory from one central location. Set and maintain rental rates, billing times audit schedules, maintenance and much more.

  • Multiple Facilities

    The RezExpert Mining management system provides the tools for executives and managers to oversee all properties in the network from any location with an Internet connection.


    Rates system wide or property specific, the status of all inventory, the review of membership rules and all other features can be configured and maintained from the manager’s console. Dynamic graphs and charts can be created, producing elegant dashboards. Enhanced analytics for large data sets and in-depth comparison analysis can be created from the analytics panel.

  • CRM Features

    RezExpert has a robust CRM module which allows businesses to keep all history of property and unit specific interaction, create customized follow-up messages that will increase customer loyalty and raise revenue, all combined with a secure, scalable, hosted property management solution.


    Automated and manual custom designed follow-up messages are an important part of a successful CRM system to maximize owner interaction, property loyalty and help raise revenue. Managing property and unit owner data and keeping track of all contacts with both is essential to grow your business effectively and to manage communication efficiently.

  • Auto Optimization

    RezExpert has an auto optimization feature that allows resorts to squeeze the last possible amount of revenue out of their inventory. Instead of operators assigning units when making a reservation, allow RezExpert to optimize and assign the units. Resort managers have reported 7% revenue gains within a week of introducing this policy. In essence, the software pays for itself many times over if this feature is used. How much would a 7% revenue increase mean to your organization?

  • Event Notifications

    For reservation management, Event notifications are important. In RezExpert unlimited events and “major meetings” can be set and reminders triggered.


    When an Event or “major meeting” is set the days they are set for are highlighted at the top of the grid so that operators can see at a glance that an Event is scheduled for that day.

  • Automated Billing

    For mining properties that have long term guests and memberships, RezExpert’s Periodic Billing engine allows for managers to quickly process through charges.


    RezExpert has a powerful automated billing feature. Unlimited amounts of recurring billing policies can be set up e.g. weekly rent, maintenance charges, Monthly to Yearly membership dues.


    All different Mining/Membership amounts and frequencies can be easily created per Resident, Member or Guest. Billing charges can be sent to the Resident’s Guest Folio or their Accounts Receivable account. Membership fees sent to Accounts Receivable also give the members the option to access their account via the Online Booking page. This page also provides Online Payment options.

  • Night Audit

    RezExpert has a comprehensive night audit process. Night audit in RezExpert is extremely flexible. Night audits can be performed by date range and down to the time. Not all busy resorts have the time or manpower to have a night auditor working at midnight. With RezExpert a date and time can be selected as the cut-off point. All charges and payments are then scheduled in a batch screen for the audit process.


  • The Maintenance Module

    Many mining facilities lack a cost effective customizable resource maintenance system.


    Scheduling and keeping track of maintenance tasks for machinery & equipment, such as Pool filters, Air Conditioning and Hot Water systems and areas such as Playgrounds will help to preserve the life of the equipment.


    More importantly, a well-executed preventative maintenance plan ensures your property complies with your local Occupational Health and Safety legislation. In the event of an accident or litigation that occurs due to faulty or sudden malfunction of equipment or areas on your property, being able to show a detailed real time historical record of maintenance tasks performed demonstrates due diligence and health and safety are a very important part of your business for both guests and employees.

  • Data Mining

    RezExpert has a powerful financial/analytics module. Compare year on year, monthly or any desired date range. Know if your business is growing or shrinking based on past and present performance.


    View any delinquent accounts instantly, drill down into historical information and cross reference with any notes or tasks detailed in the CRM module.


    The unique RezExpert dynamic reporting panels allow managers to drill down and export data to CSV, for easy manipulation in other products.


  • Membership Management

    RezExpert incorporates a robust membership management tool. You can track members, assign unique member numbers, assign a specific set of rules that apply to only certain memberships or to all memberships. If some owners have different privileges to others they can be assigned different membership levels and get access to different rates inventory types, times and much more. Or they can all be one membership level with the same privileges.

  • Security Setup

    Security is a serious issue and RezExpert uses some of the most advanced security technologies available. RezExpert is an Oracle based system which has multiple layers of security built in because of its enterprise nature. We have added to these levels to make RezExpert even more secure.


    Employees can be created, and access levels and roles can be applied based on which group they are assigned to (accounts, front desk, administrator, etc.). These roles can then be further locked down.


    We then added IP security which means an employee can only log into the system from designated IP addresses, usually only the resorts IP address (a fixed IP address, at the resort or wherever the access is granted from, is needed).

  • Employee End of Shift

    Employee cut off (end of day or end of shift) is a very important part of any booking system. RezExpert uses a simple yet powerful interface to manage this process. Employees should cut off every day and make sure their tallies balance. If they do not balance RezExpert has a reconciliation feature which shows every payment taken by that employee broken out by payment type.


    Comprehensive detailed reports can be printed out regarding every cut off. This information is kept in history for retrieval at any time. A list of historical cutoffs can be displayed and reprinted to help with any future auditing discrepancies.

  • Dynamic Pace Reporting

    RezExpert has a new, more robust approach to reporting, instead of the traditional report section that generates generic reports. Many panels within RezExpert can be filtered, drill downs can be initiated and at any point, data can be exported in CSV or reports printed directly.


    Because of this approach many users state they rarely need to print a report to pinpoint an issue. Instead they use the panels to isolate an issue, drill down to the off ending issue, go straight to the folio or account from the panel and make the adjustment immediately, saving hours of time.


    We also have the traditional none dynamic report area dedicated to printable reports.

All the services you need, all in one place.

We offer a wide range of services to meet every type of need.

Get a quote and a free demo to experience our software and see what we have to offer.
Book a Demo
RezExpert Book a Demo

All the services you need, all in one place.

We offer a wide range of services to meet every type of need.

Get a quote and a free demo to experience our software and see what we have to offer.
Book a Demo

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know 
what you want and we’ll do our best to help.
CONTACT US

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
CONTACT US
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